It is important that we speak with the owner of the account to be recovered during our initial session.
Regarding disabled accounts
If your account is disabled, the recovery process may take anywhere from two weeks to three months. There are several steps you can follow, but they must be completed in a specific order, so please ensure you adhere to our process.
– Zoom call – Screensharing – Help with dealing with the blackmailer. – Guaranteed help to remove leaked information if the blackmailer releases damaging content.
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can’t even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I’m grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
We are a team of dedicated security experts specialized in combatting online crime and recovery.
Why do people hire Hacked.com?
They want to save time People hire Hacked.com to avoid wasting time on complex recovery processes that require expertise.
They are stuck in the recovery process When progress stalls, they seek professional help to break through obstacles and move forward.
They want confirmation of what’s possible Clients need assurance about the best recovery options and what can realistically be achieved.
They want a second opinion Having expert advice helps them validate or challenge their current approach, giving them peace of mind.
They want to exhaust all possibilities Before giving up, they want to ensure that every avenue has been explored by professionals with experience.
We are a team of tech and security experts that help victims of cybercrime. We will give you a professional, confidential, and secure experience.
Jonas Borchgrevink, founder of Hacked.com
Jonas Borchgrevink Founder & Director
Meet our team
Aaron Weaver
Senior Support Agent & Content Manager
Greg Franklin
Senior Support Agent & Operations Manager
Christian Erickson
Support Agent
Craig Stafford
Support Agent
Jessica Ferrufino
Support Agent
Brandon Sunshine
Support Agent
Pamela Meropiali
Client Support
Jonas Borchgrevink
Founder & CEO
FAQs
What is Hacked.com?
Hacked.com is a top-rated cybersecurity company that helps individuals and businesses worldwide with tech and cybercrime related issues with a focus on online platforms.
Our consultations are charged based on allocated time blocks. Even if your consultation lasts shorter than the reserved period, we do not issue refunds based on unused time. Our experts dedicate that time block to your needs, foregoing other opportunities and tasks.
Cancellation & Rescheduling
If you need to cancel your appointment, please do it at least 24 hours before the meeting to be eligible for a full refund. If you wish to change the date or timing, use the reschedule link in the Calendly email you have received. You can make changes up to six hours before the session starts. Sadly, we can’t offer a refund or reschedule for free if you miss your appointment. Our team of professionals reserve a complete hour for your appointment. In the event of a no-show or last-minute cancellation, our team must still be compensated for their time. Additionally, please note that if you are unable to join the Zoom call within the first 10 minutes of the scheduled start time, the session will have to be concluded.
Missed Sessions
You can make a fresh booking if you miss a scheduled session but still require our expertise. In such cases, we extend a 50% refund on the previously missed session upon booking a new one if you ordered a one-off meeting.
Where is Hacked.com located?
Hacked.com is a part of the Norwegian company Hawkfish AS with HQ in Asker, Norway. Hacked.com’s employees are located in Los Angeles, Washington DC, Ashville, Oslo, and Lisbon.
How can I trust Hacked.com?
At Hacked.com we operate with a dedicated team of six persons. We have been featured in The Washington Post and The Verge (view all media mentions here) and are rated “Excellent” on Trustpilot and Google. We have helped more than 36,000 clients since 2020. Read reviews of Hacked.com here.
How successful are you?
We are able to solve most issues within a reasonable amount of time. We have a success rate of approximately 85%.
Refund guarantee?
If you are dissatisfied with the service you’ve received from one of Hacked.com’s security experts you can ask for a partial refund by sending your complaint to help@hacked.com
It is hard to define how many remote sessions your specific issue requires. On average, you would need two to four sessions. However, some problems are fixed during your first remote session!
If your Instagram account has been hacked or you’ve lost access, don’t panic. Follow these essential steps to recover and secure your account efficiently. Stay Calm and Avoid Common Mistakes In moments of stress, it’s…
As the CEO of Hacked.com, my primary responsibility is ensuring the safety of both our employees, our clients, and our business Hacked.com. Today, the lines between personal and business activities are more blurred than ever…
At Hacked.com, we specialize in securing and recovering accounts like Facebook, Instagram, and LinkedIn. We also assist individuals in removing harmful online content, such as images, videos, and fake profiles.
We offer two annual cybersecurity webinars to help employees stay ahead of personal security threats. Our webinars are updated yearly and include:
Exclusive security toolkits
Free recovery assistance for any employee who attends a webinar
If you think your employees will benefit from this service, you can email us at corporate@hacked.com to learn more.
