Hacked.com is a top-rated cybersecurity company specializing in helping individuals and businesses worldwide recover hacked accounts like Facebook and Instagram. We also provide security audits and security plans for executives and businesses.

Hacked.com was founded in 2019 by serial tech entrepreneur Jonas Borchgrevink to provide victims of cybercrime with personal, professional support. It operates under Hawkfish AS, a Norwegian company headquartered at Hagaløkkveien 13, 1383 Asker, Norway. Hacked.com has team members based in Los Angeles, Washington, D.C., Asheville, UK, and Portugal.

1. Order your chosen option at Hacked.com.

2. After paying, you’ll be redirected to a Calendly to schedule a Zoom-session.

3. Check your email for the meeting invitation and email reminders sent by Calendly.com with a direct link to your Zoom session

4. Download Zoom on your device (or search for Zoom Workplace on App Store or Google Play)

5. Be prepared and ready to join the meeting five minutes ahead of the scheduled time

• Identify critical details needed for a full recovery
• Apply technical recovery strategies during our Zoom-sessions
• Help you escalate cases to the proper institutions and departments
• Draft dispute documents for business recoveries
• Send demand letters on your behalf
• Provide assistance for small claims court as a last resort
• Conduct security audits
• Help with cyber awareness training
• Implement security standards
• Provides a range of security services like eSims, VPNs, Dark Web Monitoring, encrypted storage and file transfer solutions, and more.

If you need to cancel your appointment, please do it at least 24 hours before the meeting to be eligible for a full refund. If you wish to change the date or timing, use the reschedule link in the Calendly email you have received. You can make changes up to six hours before the session starts. Sadly, we can’t offer a refund or reschedule for free if you miss your appointment. Our team of professionals reserve a complete hour for your appointment. In the event of a no-show or last-minute cancellation, our team must still be compensated for their time. Additionally, please note that if you are unable to join the Zoom call within the first 10 minutes of the scheduled start time, the session will have to be concluded (5 minutes for assessment calls).

Hacked.com is a part of the Norwegian company Hawkfish AS with HQ in Asker, Norway. Hacked.com's employees are located in Los Angeles, Washington DC, Ashville, Norway, Portugal, and UK.

At Hacked.com we operate with a dedicated team of eight persons. We have been featured in The Washington Post, The Times, San Francisco Chronicle and The Verge (view all media mentions here) and are rated "Excellent" on Trustpilot and Google. We have helped more than 40,000+ clients since 2020. Read reviews of Hacked.com here.

Learn why Hacked.com is a reputable company here.

We are able to solve most issues within a reasonable amount of time. We have a success rate of approximately 85%.

They want to save time
People hire Hacked.com to avoid wasting time on complex recovery or removal processes that require expertise.

They are stuck in the recovery process
When progress stalls, they seek professional help to break through obstacles and move forward.

They want confirmation of what’s possible
Clients need assurance about the best recovery or removal options and what can realistically be achieved.

They want a second opinion
Having expert advice helps them validate or challenge their current approach, giving them peace of mind.

They want to exhaust all possibilities
Before giving up, they want to ensure that every avenue has been explored by professionals with experience.

Our service includes real-time translated captions in:

Arabic, Cantonese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French (Canada), French (France), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese.

During your meeting, simply click the three dots above "More" and click "Captions" or just the button "Show captions". Then click on the "Translation" toggle, then choose your speaking language and the language you want the caption show up as.

Be advised that you should connect to the meeting with two devices, one where you can read the captions in real time, the other to be used for screen sharing.

If you are hearing impaired, feel free to chat with our support agent and turn on captions as described above. If you are not happy with our service, email jb@hacked.com as he has a daughter that is hearing impaired and will ensure you get the service you deserve.

You can find our full refund policy here.

Does My Insurance Cover Cybercrime Recovery?

Many homeowners, renters, and cyber insurance policies offer coverage for cyber incidents, including hacked accounts, identity theft, and financial fraud. If you have an insurance policy that includes cyber protection, you may be able to get reimbursed for Hacked.com’s initial incident response.

What Insurance Policies May Cover Hacked.com’s Services?

• Cyber Insurance: Covers account recovery, forensic analysis, and fraud investigation.
• Homeowners or Renters Insurance: Some policies include identity theft protection and cyber fraud coverage.
• Business Cyber Liability Insurance: Protects executives and employees from cybercrime.

Which Hacked.com Services Could Be Covered?

• Account Recovery Services: If your online accounts have been hacked, locked, or taken over.
• Incident Reports & Evidence Collection: Documentation for law enforcement, banks, or insurance claims.
• Identity Theft Assistance: If personal information has been stolen or used fraudulently.
• Financial Fraud Investigation: Help with unauthorized transactions and securing your accounts.

How to Check If You’re Covered

1. Call Your Insurance Provider: Ask if your policy includes cybercrime, identity theft, or digital fraud protection.
2. Describe the Incident: Let them know your account was hacked or your personal data was compromised.
3. Request Reimbursement for Our Services: Mention that Hacked.com provides expert cyber investigation and recovery.
4. Submit Your Claim: We will provide a detailed invoice and service report that you can submit to your insurance provider for reimbursement. Coverage depends on your individual policy.

What If I’m Not Sure?