Expert Account Recovery
Work with a security expert on recovery steps, evidence, and official support routes.
Get expert helpLoading page...
Personal and business account recovery
Expert help when you're locked out.
Our security experts help you recover hacked, disabled, or locked accounts. If standard recovery stalls, explore demand letter services and small claims preparation when appropriate.
Work with a security expert on recovery steps, evidence, and official support routes.
Get expert helpPrepare, review, and approve a demand letter for mailing to the company. No recovery case required.
Explore demand lettersGet evidence and filing preparation for an eligible dispute. You remain self-represented.
Explore small claims supportAccount recovery and scam response
Choose the situation closest to yours. Account-access cases open a focused recovery path. Scam cases start a secure incident record so you can preserve evidence and prepare clear information for a bank, payment provider, platform, insurer, police, or expert.
Account and platform recovery
Use the route for the exact account or asset that is inaccessible, compromised, restricted, or controlled by the wrong person.
Scam response and reporting
Start with a description. You can add messages, screenshots, transactions, and other evidence securely after creating a verified account.
Bank or government impersonation
Stop further transfers, verify the claim through a trusted number, and organize the calls, messages, accounts, and payments for reporting.
Tech support and remote access
Disconnect remote access, protect email and financial accounts from a clean device, and preserve the payment and access timeline.
Facebook Marketplace
Preserve the listing, profile, messages, payment records, and delivery details before reporting the account or disputing a transaction.
Romance scam and blackmail
Stop sending money, save the conversation and payment evidence, secure your accounts, and document any threats before blocking contact.
Family emergency impersonation
Pause, verify through a separate trusted contact, preserve the number and payment instructions, and report any money already sent.
When you need to take it further
Use the path that matches the outcome you need. Hacked.com helps prepare the record and next steps, while the provider, bank, police, or court makes the final decision.
Account or online dispute
When recovery or ordinary support has stalled, we help organize the evidence, prepare a professional demand and filing materials, and guide you through submission.
You remain self-represented, and no outcome is guaranteed.
Explore Small ClaimsBank, payment provider, or police
We help organize screenshots, messages, transactions, and the timeline into clear information you can use when reporting to a bank, payment provider, insurer, platform, or police.
Reports support your case but do not guarantee reimbursement or investigation.
Prepare Scam ReportsStart here
Choose account recovery or scam support. We can help you work out what to do next.
Account recovery
Get expert help with a hacked, disabled, or locked personal or business account.
A free callback to discuss your case. No payment required.
Request a Free CallbackScam and financial loss
Organize what happened and prepare clear information for your bank, payment provider, or the police.
Hacked.com cannot guarantee reimbursement and does not take a percentage of recovered money.
Start Your Scam RecordCheck a suspicious message, link, payment request, screenshot, or phone call before you act.
Prepare a clear notice about an unresolved account issue, approve the letter, and have it mailed to the verified company address. No recovery case is required.
Loading appointment times...
A clearer recovery path
Collect the relevant account details, platform notices, screenshots, messages, transactions, and previous recovery attempts. Never provide passwords or authentication codes.
Determine which account provider, bank, payment service, insurer, reporting body, or escalation process controls the next decision.
Use the organized record to pursue account recovery, dispute a transaction, submit a report, work with an expert, or prepare formal escalation when appropriate.
Hacked.com can organize evidence, prepare recovery work, and support official recovery or escalation paths. Account platforms, banks, payment providers, insurers, law-enforcement agencies, and courts control their own decisions and response times.
Experienced, named specialists
Hacked.com has helped more than 36,500 clients and recovered accounts with more than 20 million combined followers.
Rated Excellent700+ reviews
Aaron W.
Executive Security Agent

Greg F.
Executive Security Agent

Jonas B.
Founder & Security Advisor
Trusted Endorsement
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Hacked.com has recovered more than 20 million followers
Independent coverage
Coverage from trusted global publications.
Account recovery and scam assistance
Before you start
Start with a free callback to discuss your hacked, disabled, or locked account. A security expert reviews the issue and explains suitable paid support. For an accepted case, we help with recovery planning, evidence, and official platform routes. If recovery stalls, demand letters or small claims preparation may be appropriate. The platform controls whether access is restored.
Yes. You can prepare a demand letter for an unresolved account issue without buying a recovery package. We verify the recipient and mailing route before checkout. You can edit and preview the letter, request one factual review, and approve the final version before mailing. The service does not include legal representation or guarantee a response.
For an accepted dispute, Hacked.com can help organize evidence, prepare a demand and filing materials, and provide practical California filing guidance within the agreed scope. You remain self-represented. Eligibility and available remedies depend on the court, your circumstances, and applicable terms. Do not assume a court can order account restoration; no legal outcome is guaranteed.
No. Hacked.com can organize evidence, prepare recovery work, and support official recovery or escalation paths. Account platforms, banks, payment providers, insurers, law-enforcement agencies, and courts control their own decisions and response times.
An account-recovery qualification callback is free. You can also choose a live time and pay $249 for a 50-minute Video Assessment Call that creates a private case after payment. If the booking is a scam incident, the linked Scam Incident Record includes report generation. The $249 payment is credited once toward the first eligible same-case personal or business recovery or scam assistance upgrade. Personal packages are $599 and business packages are $1,499.
Prepare the affected account or payment-provider name, relevant notices, screenshots, dates, transaction references, and a short summary of what you already tried. Never send passwords, authentication codes, complete payment-card numbers, or government identification numbers in a routine intake.
Account-recovery requests are reviewed for fit before a callback and any offer. Scam Response creates a secure incident record that you can use to organize evidence and prepare reports. The exact next step depends on the path you choose.
No. Hacked.com is an independent security and recovery service. Providers and institutions control their own recovery, dispute, reimbursement, investigation, and response-time decisions.
Live Rating Feed
Public ratings loaded via Trustindex.
Free recovery guides
Start with Hacked.com's recovery instructions for your account. Follow the official recovery steps, protect your email and phone, and secure your account after regaining access.

Recover a hacked Facebook account through Meta's official flow. Choose the route for changed email, lost phone access, attacker-added 2FA, or a recovery loop.
Read the recovery guide
Use Instagram's hacked-account flow when your password, email, or phone changes. Verify recovery messages and remove unfamiliar access after you sign in.
Read the recovery guide
Use Google's account recovery from a familiar device when safe. Review security events, recovery methods, and connected access after regaining your account.
Read the recovery guide
Use Microsoft's sign-in helper for a hacked personal account. Secure your device and review Outlook forwarding, connected accounts, and recovery information.
Read the recovery guide
Use Yahoo's Sign-in Helper for lost access. After recovery, check recovery details, app passwords, recent activity, forwarding, and filters for unwanted changes.
Read the recovery guide
Recover your Apple Account through a trusted device or Apple's official recovery process. Review unfamiliar devices, trusted numbers, and iCloud activity.
Read the recovery guideChoose a time before payment
See the first available openings, or choose Aaron or Greg and view only that expert's calendar. Select a time first, then add the details needed to create your private case and continue to secure payment.
50-minute Zoom call
$249
Scam Reports included; $249 credited once toward a same-case upgrade