We detect hacks, recover accounts, remove harmful content, secure devices, implement privacy protections like 2FA, and monitor the dark web for threats. Every case is unique, and we can handle them all.
Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can’t even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I’m grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.
Hacked.com has recovered more than 20 million followers
Our Recovery Process
Can Hacked.com help?
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Assessment Call
Yes, Hacked.com can help
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Technical Help
Still no access? We escalate
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Escalation via Legal Letters
No settlement? Legal action
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Help Filing a Small Claims Suit
FAQ
What is Hacked.com?
Hacked.com is a top-rated cybersecurity company specializing in helping individuals and businesses worldwide recover hacked accounts like Facebook and Instagram. We also provide security audits and security plans for executives and businesses.
About Hacked.com
Hacked.com was founded in 2019 by serial tech entrepreneur Jonas Borchgrevink to provide victims of cybercrime with personal, professional support. It operates under Hawkfish AS, a Norwegian company headquartered at Hagaløkkveien 13, 1383 Asker, Norway. Hacked.com has team members based in Los Angeles, Washington, D.C., Asheville, UK, and Portugal.
5. Be prepared and ready to join the meeting five minutes ahead of the scheduled time
What we do
Identify critical details needed for a full recovery
Apply technical recovery strategies during our Zoom-sessions
Help you escalate cases to the proper institutions and departments
Draft dispute documents for business recoveries
Send demand letters on your behalf
Provide assistance for small claims court as a last resort
Conduct security audits
Help with cyber awareness training
Implement security standards
Provides a range of security services like eSims, VPNs, Dark Web Monitoring, encrypted storage and file transfer solutions, and more.
Cancellation & Rescheduling
If you need to cancel your appointment, please do it at least 24 hours before the meeting to be eligible for a full refund. If you wish to change the date or timing, use the reschedule link in the Calendly email you have received. You can make changes up to six hours before the session starts. Sadly, we can’t offer a refund or reschedule for free if you miss your appointment. Our team of professionals reserve a complete hour for your appointment. In the event of a no-show or last-minute cancellation, our team must still be compensated for their time. Additionally, please note that if you are unable to join the Zoom call within the first 10 minutes of the scheduled start time, the session will have to be concluded (5 minutes for assessment calls).
Where is Hacked.com located?
Hacked.com is a part of the Norwegian company Hawkfish AS with HQ in Asker, Norway. Hacked.com’s employees are located in Los Angeles, Washington DC, Ashville, Norway, Portugal, and UK.
How can I trust Hacked.com?
At Hacked.com we operate with a dedicated team of eight persons. We have been featured in The Washington Post, The Times, San Francisco Chronicle and The Verge (view all media mentions here) and are rated “Excellent” on Trustpilot and Google. We have helped more than 36,000 clients since 2020. Read reviews of Hacked.com here.
We are able to solve most issues within a reasonable amount of time. We have a success rate of approximately 85%.
Why do people hire Hacked.com?
They want to save time People hire Hacked.com to avoid wasting time on complex recovery or removal processes that require expertise.
They are stuck in the recovery process When progress stalls, they seek professional help to break through obstacles and move forward.
They want confirmation of what’s possible Clients need assurance about the best recovery or removal options and what can realistically be achieved.
They want a second opinion Having expert advice helps them validate or challenge their current approach, giving them peace of mind.
They want to exhaust all possibilities Before giving up, they want to ensure that every avenue has been explored by professionals with experience.
Languages
Our service includes real-time translated captions in:
Arabic, Cantonese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French (Canada), French (France), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese.
During your meeting, simply click the three dots above “More” and click “Captions” or just the button “Show captions”. Then click on the “Translation” toggle, then choose your speaking language and the language you want the caption show up as.
Be advised that you should connect to the meeting with two devices, one where you can read the captions in real time, the other to be used for screen sharing.
If you are hearing impaired, feel free to chat with our support agent and turn on captions as described above. If you are not happy with our service, email [email protected] as he has a daughter that is hearing impaired and will ensure you get the service you deserve.
Did you know your insurance might cover Hacked.com’s cyber incident response?
Does My Insurance Cover Cybercrime Recovery?
Many homeowners, renters, and cyber insurance policies offer coverage for cyber incidents, including hacked accounts, identity theft, and financial fraud. If you have an insurance policy that includes cyber protection, you may be able to get reimbursed for Hacked.com’s initial incident response.
What Insurance Policies May Cover Hacked.com’s Services?
Cyber Insurance: Covers account recovery, forensic analysis, and fraud investigation.
Homeowners or Renters Insurance: Some policies include identity theft protection and cyber fraud coverage.
Business Cyber Liability Insurance: Protects executives and employees from cybercrime.
Which Hacked.com Services Could Be Covered?
Account Recovery Services: If your online accounts have been hacked, locked, or taken over.
Incident Reports & Evidence Collection: Documentation for law enforcement, banks, or insurance claims.
Identity Theft Assistance: If personal information has been stolen or used fraudulently.
Financial Fraud Investigation: Help with unauthorized transactions and securing your accounts.
How to Check If You’re Covered
Call Your Insurance Provider: Ask if your policy includes cybercrime, identity theft, or digital fraud protection.
Describe the Incident: Let them know your account was hacked or your personal data was compromised.
Request Reimbursement for Our Services: Mention that Hacked.com provides expert cyber investigation and recovery.
Submit Your Claim: We will provide a detailed invoice and service report that you can submit to your insurance provider for reimbursement. Coverage depends on your individual policy.
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