Choose Personal or Business
Select the type of account affected and confirm that you can pay the applicable fixed fee if the case is accepted.
Personal and business account recovery
Expert help to recover control of your online accounts.
Request a free callback. If your case is accepted, choose fixed-fee Personal Account Recovery or Meta Business Recovery with a senior Hacked.com security expert.
The callback is free. No payment is taken until the case has been reviewed and you choose whether to accept the appropriate recovery offer.
36,500+
clients helped
Human
senior specialist review
Fixed fee
after case acceptance
Secure
private workspace after payment
Issues we handle
Personal and business incidents that need hands-on recovery
Hacked, disabled, or inaccessible personal accounts
Email, social profile, and recovery-method problems
Personal impersonation and identity-control incidents
Business Portfolio or Business Manager admin access
Facebook Page ownership and administrator problems
Restricted ad accounts, unknown admins, or unauthorized spend
How it works
Speak first, then activate an accepted case
Request a free callback
Tell us what happened and provide the best number to reach you. The callback is used to confirm fit, scope, and the right service.
Review your recovery offer
If accepted, we send the appropriate $599 personal or $1,499 business offer. You decide whether to continue before payment.
No payment to submit
Request a free callback
Choose Personal or Meta Business, tell us what happened, and provide the best number to reach you. A specialist calls to confirm the issue and appropriate next step at no charge.
Callback service is currently available in Australia, Canada, Ireland, New Zealand, the United Kingdom, and the United States.
Named specialists
The experts behind Hacked.com
Meet the Hacked.com security team that has recovered more than 20 million followers and helped more than 36,500 clients. Featured in The Washington Post, The Verge, and The Times.
Aaron W.
Executive Security Agent
Greg F.
Executive Security Agent
Jonas B.
Founder & Security Advisor
Pamela M.
Client Success Supervisor
Clear boundaries
What Hacked.com controls and what platforms control
Hacked.com provides
- • Senior specialist review for one accepted incident
- • Recovery planning, evidence organization, and official platform-path guidance
- • A secure case workspace for communication and case records after payment
- • Follow-up support within the accepted case scope
Not included or guaranteed
- • A guarantee that a platform restores an account, asset, or access
- • Requests for passwords, authentication codes, or full payment-card details
- • Legal representation, court fees, forensic imaging, or work outside the accepted scope
- • A guaranteed platform response or recovery timeline
Hacked.com is an independent recovery service and is not affiliated with Meta or other account platforms. Each platform controls its own decisions and response times.
Trusted Endorsement
Why Clients Trust Hacked.com
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Hacked.com has recovered more than 20 million followers
Independent coverage
Recognized by established publications
Coverage from trusted global publications.
Live Rating Feed
Verified Client Reviews
Public ratings loaded via Trustindex.
Questions before requesting a call
Common questions
How much does account recovery cost?
The qualification callback is free. Personal Account Recovery is $599 and Meta Business Recovery is $1,499 for one accepted incident. No payment is taken with the callback request.
Is the callback a recovery session?
No. The free callback confirms the affected account or business assets, urgency, ownership, service fit, and whether the case can be accepted. Recovery work begins only after you review and pay for the accepted offer.
Can Hacked.com guarantee that the platform restores access?
No. Hacked.com can provide documented recovery work, evidence preparation, official-path guidance, case management, and escalation support. Each platform controls its own decisions and response times.
What does the fixed fee cover?
The $599 personal offer covers one accepted personal account incident. The $1,499 business offer covers one accepted Meta business incident and the business assets listed in the offer. The exact accepted scope is shown before payment.
How does the refund guarantee work?
If we cannot resolve the Meta business issue covered by your agreement, you can request case closure and receive the amount paid minus documented professional time at $199 per hour. The Refund Policy contains the complete terms.