Video Assessment Call
$249
50 minutes · Zoom
Book a 50-minute Zoom call to review your account issue or scam incident. Choose a live time before payment.
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Hacked.com
Online Account Security
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Personal and business account recovery
Start with a free expert callback.
Tell us about your account problem or scam concern. A security expert will call to discuss what happened and explain the right next step. No payment is required to request a callback.
Account recovery and scam assistance
Tell us what happened. We will review your request and call to discuss the services that may fit.
We call during business hours, Monday–Friday, Los Angeles time. Requests received outside these hours wait until business hours resume.
We start with technical account recovery. If recovery stalls, we can prepare a demand letter and help with small claims preparation when appropriate.
Secure your recovery methods and use the platform’s recovery tools and appeals. Our experts can help.
If recovery stalls, put your facts and requested resolution in writing and give the company an opportunity to respond.
If the dispute qualifies, get help organizing evidence and preparing a self-represented case.
Hacked.com can support all three stages. The right route and included work depend on your case and chosen service. Mailing alone does not establish court eligibility or guarantee recovery.
Other ways we can help
You can discuss these options on your free callback, or choose a paid appointment or full package when you are ready.
$249
50 minutes · Zoom
Book a 50-minute Zoom call to review your account issue or scam incident. Choose a live time before payment.
$599
One-time fee · One accepted incident
For one accepted incident involving a personal social, email, phone, or other online account.
$1,499
One-time fee · One accepted incident
For one accepted business account incident involving administrator access, business profiles, advertising accounts, billing, or connected assets.
The full $249 payment is credited once toward the first eligible same-case $599 personal or $1,499 business recovery or scam assistance package. If Oversight classifies the booking as a scam, report generation is already included in the linked Scam Incident Record.
Prefer to organize a scam incident yourself? Start a free incident record, with optional reports and expert support.
Start Your Scam RecordCheck a suspicious message, link, payment request, screenshot, or phone call before you act.
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Experienced, named specialists
Hacked.com has helped more than 36,500 clients and recovered accounts with more than 20 million combined followers.
Rated Excellent700+ reviews
Aaron W.
Executive Security Agent
Greg F.
Executive Security Agent
Jonas B.
Founder & Security Advisor
Before you start
Start with a free callback to discuss your hacked, disabled, or locked account. A security expert reviews the issue and explains suitable paid support. For an accepted case, we help with recovery planning, evidence, and official platform routes. If recovery stalls, demand letters or small claims preparation may be appropriate. The platform controls whether access is restored.
Yes. You can prepare a demand letter for an unresolved account issue without buying a recovery package. We verify the recipient and mailing route before checkout. You can edit and preview the letter, then approve the final version before mailing. The service does not include legal representation or guarantee a response.
For an accepted dispute, Hacked.com can help organize evidence, prepare a demand and filing materials, and provide practical California filing guidance within the agreed scope. You remain self-represented. Eligibility and available remedies depend on the court, your circumstances, and applicable terms. Do not assume a court can order account restoration; no legal outcome is guaranteed.
No. Hacked.com can organize evidence, prepare recovery work, and support official recovery or escalation paths. Account platforms, banks, payment providers, insurers, law-enforcement agencies, and courts control their own decisions and response times.
An account-recovery qualification callback is free. You can also choose a live time and pay $249 for a 50-minute Video Assessment Call that creates a private case after payment. If the booking is a scam incident, the linked Scam Incident Record includes report generation. The $249 payment is credited once toward the first eligible same-case personal or business recovery or scam assistance upgrade. Personal packages are $599 and business packages are $1,499.
Prepare the affected account or payment-provider name, relevant notices, screenshots, dates, transaction references, and a short summary of what you already tried. Never send passwords, authentication codes, complete payment-card numbers, or government identification numbers in a routine intake.
We save your callback request and email a confirmation with a secure dashboard link. A specialist reviews the request and calls during business hours, Monday–Friday, Los Angeles time. No appointment time is booked and no payment is required. You decide whether to continue with paid support.
No. Hacked.com is an independent security and recovery service. Providers and institutions control their own recovery, dispute, reimbursement, investigation, and response-time decisions.
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Free recovery guides
Start with Hacked.com's recovery instructions for your account. Follow the official recovery steps, protect your email and phone, and secure your account after regaining access.
Recover a hacked Facebook account safely. Follow the steps for changed email or phone, missing two-factor codes, identity checks, and recovery loops.
Read the recovery guide
Use Instagram's hacked-account flow when your password, email, or phone changes. Verify recovery messages and remove unfamiliar access after you sign in.
Read the recovery guide
Use Google's account recovery from a familiar device when safe. Review security events, recovery methods, and connected access after regaining your account.
Read the recovery guide
Use Microsoft's sign-in helper for a hacked personal account. Secure your device and review Outlook forwarding, connected accounts, and recovery information.
Read the recovery guide
Use Yahoo's Sign-in Helper for lost access. After recovery, check recovery details, app passwords, recent activity, forwarding, and filters for unwanted changes.
Read the recovery guide
Recover your Apple Account through a trusted device or Apple's official recovery process. Review unfamiliar devices, trusted numbers, and iCloud activity.
Read the recovery guideChoose a time before payment
See the first available openings, or choose Aaron or Greg and view only that expert's calendar. Select a time first, then add the details needed to create your private case and continue to secure payment.
50-minute Zoom call
$249