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Open a new case
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Live expert help
Open a new case by describing what happened, or select Aaron or Greg directly if you prefer. Your payment and session details are saved in a private case workspace.
Personal issues from $149. Business issues $199.
Recommended starting point
Describe what happened, choose Personal or Business, review the price, and continue securely to Stripe.
Or choose a specific expert

Executive Security Agent
Specialized in account takeover recovery, breach triage, and executive support under active incident pressure.
Available in 23h

Executive Security Agent
Specialized in account takeover recovery, breach triage, and executive support under active incident pressure.
Available in 23h

Executive Security Agent
Focused on platform remediation, secure account hardening, and high-priority identity recovery workflows.
Available in 4d

Executive Security Agent
Focused on platform remediation, secure account hardening, and high-priority identity recovery workflows.
Available in 4d
Pay first, then sign in or create an account with the same email used at checkout. Checkout is one-time and does not start a subscription.
36,500+
clients helped
20M+
followers recovered
Human
senior expert support
Secure
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Open a private case
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Named specialists
Meet the Hacked.com security team that has recovered more than 20 million followers and helped more than 36,500 clients. Featured in The Washington Post, The Verge, and The Times.

Aaron W.
Executive Security Agent

Greg F.
Executive Security Agent

Jonas B.
Founder & Security Advisor

Pamela M.
Client Success Supervisor
How booking works
One payment, one private case, and a clear path to your expert session.
Briefly explain the problem so your written intake stays with the case.
Complete the one-time Stripe checkout, then use the same email to sign in or create your account.
Use your private scheduling link to choose a time. Your payment and session details stay together in your case.
Containment-first playbooks for hacked and disabled accounts, including common Meta recovery failure modes: email changed, attacker-enabled 2FA, disabled accounts, and business asset takeovers.

Start Here
Containment-first playbook for securing your email control plane, closing re-entry paths, and preventing re-compromise.
Read article
Facebook Recovery Guide
Containment-first playbook for email changed, attacker-enabled 2FA, disabled accounts, and business takeovers.
Read article
Instagram Recovery
Exact recovery paths for lockouts, 2FA challenges, and evidence-backed escalation when self-serve fails.
Read article
Legal Escalation
When Meta support stalls: documentation, evidence, and realistic expectations for small claims court.
Read article
Business Recovery
Practical steps for stolen admin access, Business Manager lockouts, and agency handover disputes.
Read articleTrusted Endorsement
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Hacked.com has recovered more than 20 million followers
Independent coverage
Coverage from trusted global publications.
Live Rating Feed
Public ratings loaded via Trustindex.