Request a callback
Tell us which Meta business assets are affected and when to call. No payment or account creation is required.
Independent Meta business recovery specialists
Meta Business Recovery
Get structured help with lost Business Portfolio access, restricted ad accounts, Facebook Page ownership, compromised admins, Instagram assets, and unauthorized ad activity.
The admin callback is free. If eligible, choose a $249 assessment session or $1,499 full recovery afterward.
Recovery-or-refund guarantee
Recover your Meta business assets, or request a refund
If we cannot resolve the Meta business issue covered by your agreement, you can close the engagement and receive the amount paid minus documented professional time at $199 per hour. Read the Refund Policy
This is a service-fee refund guarantee. Meta controls restoration decisions, reversals, and response times.
36,500+
clients helped
Human
senior specialist review
Fixed fee
after case acceptance
Secure
private workspace after payment
Issues we handle
Business problems across connected Meta assets
Business Portfolio or Business Manager admin access
Restricted or disabled Meta ad accounts
Facebook Page ownership and administrator problems
Instagram business assets connected to the wrong account
Unknown admins, partners, billing changes, or ad spend
Agency, employee, and vendor handover disputes
How it works
Speak first, then activate an accepted case
Confirm fit and scope
A specialist reviews the request and uses a short callback to understand ownership, urgency, affected assets, and the service the client wants to use.
Choose the next step
After the free callback, an admin can send a $249 assessment-session link, a full recovery offer for $1,499, or a Personal Account Recovery offer for $599. A paid assessment is credited once, leaving either $1,250 for same-case full recovery or $350 for same-case Personal Account Recovery, whichever is ordered first.
No payment to submit
Request a free callback
Choose Personal or Meta Business, tell us what happened, and provide the best number to reach you. A specialist calls to confirm the issue and appropriate next step at no charge.
Named specialists
The experts behind Hacked.com
Meet the Hacked.com security team that has recovered more than 20 million followers and helped more than 36,500 clients. Featured in The Washington Post, The Verge, and The Times.
Aaron W.
Executive Security Agent
Greg F.
Executive Security Agent
Jonas B.
Founder & Security Advisor
Pamela M.
Client Success Supervisor
Clear boundaries
What Hacked.com controls and what Meta controls
Hacked.com provides
- • One accepted Meta business incident for one business
- • One primary Business Portfolio, Business Manager, or Facebook Page
- • Up to two client-side administrators
- • Associated Pages, Instagram accounts, and ad accounts involved in the incident
- • Recovery support for an in-scope administrator's personal Facebook profile when it is required to regain control of the covered business assets
- • Containment, ownership-evidence preparation, official recovery and review guidance
- • A documented case log, live working sessions, and escalation support
- • Twelve months of follow-up for the covered incident and assets
- • Recovery-or-refund guarantee: amount paid minus documented work at $199 per hour if we cannot resolve the covered Meta business issue
- • Optional annual online account and security support for eligible clients at $899 per year. It starts when purchased and supports ongoing or new personal and business online-security matters, with no separate checkout for subscription-funded cases while active
Not included or guaranteed
- • A guarantee of restoration, reversal, or a specific Meta response time
- • Advertising campaign management, creative strategy, or ongoing media buying
- • Legal representation, court fees, forensic imaging, or endpoint remediation
- • New incidents or assets outside the accepted scope
Hacked.com is an independent recovery service and is not affiliated with Meta. Meta controls platform decisions and response times.
Trusted Endorsement
Why Clients Trust Hacked.com
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Hacked.com has recovered more than 20 million followers
Independent coverage
Recognized by established publications
Coverage from trusted global publications.
Live Rating Feed
Verified Client Reviews
Public ratings loaded via Trustindex.
Questions before requesting a call
Common questions
How much does the assessment cost?
The qualification callback is free. If the incident is eligible, a 50-minute Meta Business Assessment Call costs $249. That payment is credited once toward either same-case full recovery or $599 Personal Account Recovery, whichever is ordered first.
Is the callback a recovery session?
No. The free callback confirms your relationship to the business, affected assets, urgency, and service fit. The paid assessment is a separate working call with a senior security expert.
Can Hacked.com guarantee that Meta restores the assets?
No. Hacked.com can provide documented recovery work, evidence preparation, official-path guidance, case management, and escalation support. Meta controls platform decisions and response times.
What does the fixed fee cover?
It covers one accepted incident for one business, one primary Business Portfolio, Business Manager, or Page, up to two client-side admins, and associated Meta assets involved in the incident. The accepted offer records the exact scope.
How does the refund guarantee work?
If we cannot resolve the Meta business issue covered by your agreement, you can request case closure and receive the amount paid minus documented professional time at $199 per hour. The Refund Policy contains the complete terms.
Looking for personal account help?
Personal account requests use the same free callback form. Choose Personal at the top of the form, and a specialist will discuss the appropriate service before any payment link is sent.