Help from senior security experts
Request a free callback. If your case is accepted, choose fixed-fee Personal Account Recovery or Business Account Recovery with a senior Hacked.com security expert.
The callback is free. No payment is taken until the case has been reviewed and you choose whether to accept the appropriate recovery offer.
Fixed-fee recovery after case acceptance
The exact incident and covered assets are confirmed in writing before payment.
Personal Account Recovery
$599
One-time fixed fee
For one accepted incident involving a personal social, email, phone, or other online account.
Business Account Recovery
$1,499
One-time fixed fee
For one accepted business account incident involving administrator access, business profiles, advertising accounts, billing, or connected assets.
36,500+
clients helped
Human
senior specialist review
Fixed fee
after case acceptance
Secure
private workspace after payment
Issues we handle
How it works
Select the type of account affected and confirm that you can pay the applicable fixed fee if the case is accepted.
Tell us what happened and provide the best number to reach you. The callback is used to confirm fit, scope, and the right service.
If accepted, we send the appropriate $599 personal or $1,499 business offer. You decide whether to continue before payment.
Small Claims case-fit checklist
A free callback reviews the provider, location, ownership record, recovery history, requested outcome, and documented impact before any service is offered.
Check Small Claims Case FitNo payment to submit
Choose Personal or Business, tell us what happened, and provide the best number to reach you. A specialist calls to confirm the issue and appropriate next step at no charge.
Callback service is currently available in Australia, Canada, Ireland, New Zealand, the United Kingdom, and the United States.
Named specialists
Meet the Hacked.com security team that has recovered more than 20 million followers and helped more than 36,500 clients. Featured in The Washington Post, The Verge, and The Times.
Aaron W.
Executive Security Agent
Greg F.
Executive Security Agent
Jonas B.
Founder & Security Advisor
Pamela M.
Client Success Supervisor
Clear boundaries
Hacked.com is an independent recovery service and is not affiliated with any account platform. Each platform controls its own decisions and response times.
Trusted Endorsement
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Hacked.com has recovered more than 20 million followers
Independent coverage
Coverage from trusted global publications.
Live Rating Feed
Public ratings loaded via Trustindex.
Questions before requesting a call
The qualification callback is free. Personal Account Recovery is $599 and Business Account Recovery is $1,499 for one accepted incident. No payment is taken with the callback request.
No. The free callback confirms the affected account or business assets, urgency, ownership, service fit, and whether the case can be accepted. Recovery work begins only after you review and pay for the accepted offer.
No. Hacked.com can provide documented recovery work, evidence preparation, official-path guidance, case management, and escalation support. Each platform controls its own decisions and response times.
The $599 personal offer covers one accepted personal account incident. The $1,499 business offer covers one accepted business account incident and the business assets listed in the offer. The exact accepted scope is shown before payment.
If we cannot resolve the business issue covered by your agreement, you can request case closure and receive the amount paid minus documented professional time at $199 per hour. The Refund Policy contains the complete terms.