VIP Recovery Session

We offer a 100% refund if you are unhappy with our service.

Exclusive Help

If you are not happy with the service, we can offer you a full refund. We never guarantee that we can recover all hacked accounts, but we always do our best, and we have a success rate. This service is mainly to ensure that you are never hacked again, which we do guarantee.

Snapchat Help Package

We guarantee that your account will be recovered; if it is not, we will refund your entire payment.

Playstation Help Package

We guarantee that your account will be recovered; if it is not, we will refund your entire payment.

Facebook Help Package

We do not offer any refund for our Facebook help package as we also include expert help on email.

Recovery Sessions

For the recovery sessions, we offer a $200 refund if we cannot solve the situation together with you after a period of 40 days.

Why only $200?

We are unable to refund you the entire amount as we have direct costs that must be covered. The costs are labor costs (time spent communicating + troubleshooting and help), server costs, communication costs, service costs, and advertisement costs.

Removal of Harmful Online Content

We offer a 100% guaranteed refund if we are unable to remove the content you want to be removed.

Refund Policy for Priority Help

As Priority Help is sold to those who cannot afford our Immediate Help package at a lower rate, we cannot offer any refund for this option. The user must also be subscribed to our protection plan for at least one year.

Refund Policy for our Protection Plans

If you are unhappy with our protection plan, we can offer you up to a 3-month full refund. We are unable to refund payments made before this.

Refund Policy for our Premium Digital Protection Plan and our Digital Protection Plan+

We do not offer any refund for our Premium Digital Protection plan as we do assist our clients immediately.

Refund for our VIP Protection Plan

We offer a full refund for all VIP purchases.

Refund for our Security Audits

If you are unhappy with our service, we can offer you a 100% refund.