Has your TikTok account been compromised? You’re not alone, and you’re not powerless. At Hacked.com, we’ve helped hundreds of users successfully recover access to their accounts and secure them against future threats.
If your TikTok has been hacked or stolen, take these steps immediately:
Take Action Immediately
Don’t ignore suspicious activity. Emails about login attempts or password changes can signal that someone is trying to hijack your account. The faster you act, the better your chances of stopping the attack before it’s too late.
Change Your Password (If You Still Have Access)
If you can log in, change your password right away:
Open the TikTok app.
Use a unique password you haven’t used elsewhere, ideally generated and stored in a secure password manager.
Go to your profile, tap the three stripes in the top-right corner.
Tap “Settings and privacy.”
Click on “Account.”
Select “Password.”
Enter your verification code and set a new, strong password.
Enter your new password.
TikTok Account Recovery
If a hacker has locked you out of your account, then you’ll need to go through TikTok’s account recovery. You must keep your details up-to-date on your TikTok account since you’ll need to manually attach an email address or phone number to recover your account.
Go to the login page for TikTok and click ‘Forgot password?’ under the login screen.
Depending on which information you have on your account, enter either your email address or phone number. Press ‘Reset’ to be sent a password reset code.
Enter the code you were sent via email or text to continue.
Enter your new password and tap ‘Log in’ to confirm.
Ensure your account has up-to-date recovery details, an active email and phone number, linked at all times.
Can’t Recover Your TikTok?
If you can’t get back into your account, you can try to contact TikTok or get professional help by professional recovery experts like us at Hacked.com.
You can schedule an assessment call with us here.
Contact TikTok
Try submitting a form by using the options found at:
https://www.tiktok.com/legal/report/feedback
You can also try to send them an email. Depending on your region, the email address you’ll need to use is different. You can expect to wait quite a while to hear back from the company, as they have an incredibly high volume of users trying to get through.
Global: [email protected]
United States of America: [email protected]
Canada: [email protected]
Europe: [email protected]
India: [email protected]
Japan: [email protected]
Outbound: [email protected]
Once you’ve regained access to your account, visit our guide on keeping your TikTok account secure.
TikTok image by DANIEL CONSTANTE from Shutterstock.com