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Free Scam Response
Free
A description-first safety check, secure evidence preservation, and one preliminary AI review with relevant follow-up questions.
Clear service pricing
Account recovery and scam response pricing
Account recovery starts with a free qualification callback or a paid assessment. Scam Response starts with a free Scam Incident Record, with fixed-price reporting and expert options available when you need them.
Business-case refund guarantee
If the accepted business outcome remains unresolved
You may ask us to stop work and close the engagement. Any refund equals the amount paid for the covered Business Account Recovery engagement minus documented professional time at $199 per hour, and will never be less than $0. See complete terms
This is a service-fee refund guarantee. The account provider controls restoration decisions, reversals, and response times.
Provider-neutral business recovery
Business Account Recovery
Get structured help with lost administrator access, restricted advertising accounts, compromised business profiles, ownership disputes, billing problems, and connected business assets across online account providers.
- Senior security expert review for one accepted business incident
- Recovery planning and provider-specific official-path guidance
- Ownership and administrator evidence organization
- A secure case workspace for the accepted engagement
- Escalation support and Small Claims Case Preparation when appropriate
- 12 months of follow-up for the covered incident
Separate personal service
Personal Account Recovery
Fixed-fee recovery and escalation support for one accepted personal account incident, with 12 months of follow-up support for the covered case. This is separate from Business Account Recovery.
- • One accepted personal account incident
- • Your dedicated security expert
- • Email support and video sessions
- • Recovery and escalation guidance
- • Incident documentation
- • 12 months of follow-up for the covered case
$599
One-time fixed fee
If the accepted outcome remains unresolved
Amount paid minus documented professional time at $199 per hour. Refunds never fall below $0.
Example: $599 paid minus two documented hours ($398) produces a $201 refund.
Scam Response
Start free, then choose the help your incident needs
Preserve what happened first. You can keep the free record, add structured reporting, book one expert assessment, or choose ongoing assistance for one personal or business incident.
Prices shown in USD
Build and organize your record
Pay per recipient
Scam Incident Report
$39
per recipient
One report for a named recipient, with a PDF, text for online forms, delivery instructions, free edits, recipient corrections, regeneration, repeat downloads, and secure sharing. Earlier report purchases count toward the cap for this incident.
Capped at $149 per incident. Earlier report purchases count toward the cap.
Expert help for one Scam Incident Record
One focused session
Expert Scam Assessment
$249
one-time
A 60-minute consultation, expert assessment of one Scam Incident Record, and all its recipient reports, including new recipients, edits, and regeneration at no additional charge. Secure messaging is not included.
Personal incident
Scam Recovery Assistance
$599
one-time
Multiple expert meetings, help with all recipient reports, and unlimited secure messaging inside one active personal Scam Incident Record. New recipients, edits, and report regeneration are included at no additional charge.
Business incident
Business Scam Recovery Assistance
$1,499
one-time
Multiple expert meetings, help with all recipient reports, and unlimited secure messaging inside one active business Scam Incident Record. New recipients, edits, and report regeneration are included at no additional charge.
Fixed prices, with no percentage of recovered money
A verified Expert Scam Assessment payment is credited once toward this upgrade for the same Scam Incident Record. Checkout shows the full price, credit, and amount due. Hacked.com cannot guarantee that money will be recovered or that a bank, platform, insurer, or authority will accept a report.
Hacked.com helps clients organize and preserve information they provide about suspected scams. Hacked.com is not a law-enforcement agency, law firm, financial institution, or fund-recovery service. Hacked.com cannot guarantee reimbursement, investigation, prosecution, or acceptance of evidence.