Free callback
Discuss your situation and which service fits. This is not a scheduled working session.
Free
No payment required
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Hacked.com
Online Account Security
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Pricing
Start with a free expert callback to discuss your situation. Paid expert appointments, full recovery packages, and demand letters are available below.
Prices in USD
Discuss your situation and which service fits. This is not a scheduled working session.
Free
No payment required
A focused Zoom session with a senior security expert to review your situation and next steps.
$249
50 minutes · Zoom
For one accepted incident involving a personal social, email, phone, or other online account.
$599
One-time · 12 months of follow-up for the covered case
For one accepted business account incident involving administrator access, business profiles, advertising accounts, billing, or connected assets.
$1,499
One-time · 12 months of follow-up for the covered incident
Prepare, review, and approve your letter for certified mailing with return receipt.
$29
One destination · $39 for two
Optional U.S. mailbox for overseas letter senders: +$49 per order.
Demand-letter preparation and mailing are included for the same case with a qualifying paid assessment or recovery package. A free callback alone does not include mailing.
The full $249 payment is credited once toward the first eligible same-case $599 personal or $1,499 business recovery or scam assistance package. If Oversight classifies the booking as a scam, report generation is already included in the linked Scam Incident Record.
Each package covers one accepted incident. Your offer confirms the accounts, assets, and work included before payment.
If the accepted account-recovery outcome remains unresolved, you can ask to stop work and close the engagement. Eligible refunds deduct documented professional time; they are not a full money-back guarantee.
You may ask us to stop work and close the engagement. Any refund equals the amount paid for the recovery engagement minus documented professional time at $199 per hour, and will never be less than $0.
The option ends once the accepted recovery outcome has been achieved. Platform decisions remain outside Hacked.com's control, and mandatory consumer rights are not limited.
You may ask us to stop work and close the engagement. Any refund equals the amount paid for the covered Business Account Recovery engagement minus documented professional time at $199 per hour, and will never be less than $0.
This is a service-fee refund guarantee. The account provider controls restoration decisions, reversals, and response times.
Not included: Legal representation, court fees, forensic imaging, or work outside the accepted scope. Hacked.com is an independent recovery service and is not affiliated with any account platform. Each platform controls its own decisions and response times.
Read the full refund policyPrices in USD
Start with a free incident record. Add reports or expert help if you need them. These services are separate from account recovery.
Free
Start your incident record
A description-first safety check, secure evidence preservation, and one preliminary AI review with relevant follow-up questions.
Start a free record$39
Per recipient · $79 maximum per incident
One report for a named recipient, with a PDF, text for online forms, delivery instructions, contact-preparation guidance in every report ZIP, free edits, recipient corrections, regeneration, repeat downloads, and secure sharing. Earlier payments count toward the current case cap. Once reached, all recipient reports for this incident are included.
Open your incident record$249
One-time · 60-minute consultation
A 60-minute consultation, expert assessment of one Scam Incident Record, and all its recipient reports, including new recipients, edits, and regeneration at no additional charge. Secure messaging is not included.
Open your incident record$599
One-time · One personal incident
Multiple expert meetings, help with all recipient reports, and unlimited secure messaging inside one active personal Scam Incident Record. New recipients, edits, and report regeneration are included at no additional charge.
Open your incident record$1,499
One-time · One business incident
Multiple expert meetings, help with all recipient reports, and unlimited secure messaging inside one active business Scam Incident Record. New recipients, edits, and report regeneration are included at no additional charge.
Open your incident recordA verified Expert Scam Assessment payment is credited once toward this upgrade for the same Scam Incident Record. Checkout shows the full price, credit, and amount due.
Includes one private, single-use scheduling link. Expert support ends after the included assessment. Report access continues while the incident record is retained.
We help assess and document the incident. We do not take a percentage of recovered money, guarantee recovery, contact the scammer, submit reports, or provide legal representation.
One private, single-use scheduling link is active at a time. The specialist enables the next link after each meeting.
Payment covers report preparation. Official reporting is free. Nothing is sent automatically.
Read the full refund policyHacked.com helps clients organize and preserve information they provide about suspected scams. Hacked.com is not a law-enforcement agency, law firm, financial institution, or fund-recovery service. Hacked.com cannot guarantee reimbursement, investigation, prosecution, or acceptance of evidence.