Demand-letter preparation and mailing are included for the same case with a qualifying paid assessment or recovery package. A free callback alone does not include mailing.
Your path to account recovery
We start with technical account recovery. If recovery stalls, we can prepare a demand letter and help with small claims preparation when appropriate.
1. Technical recovery
Secure your recovery methods and use the platform’s recovery tools and appeals. Our experts can help.
2. Demand letter
If recovery stalls, put your facts and requested resolution in writing and give the company an opportunity to respond.
3. Small claims preparation
If the dispute qualifies, get help organizing evidence and preparing a self-represented case.
Hacked.com can support all three stages. The right route and included work depend on your case and chosen service. Mailing alone does not establish court eligibility or guarantee recovery.
Choose a time before payment. Your booking is confirmed after payment.
Clear expectations from the start
Hacked.com is an independent recovery service and is not affiliated with any account platform. Each platform controls its own decisions and response times.
What is not included?
A guarantee that a platform restores an account, asset, or access
Requests for passwords, authentication codes, or full payment-card details
Legal representation, court fees, forensic imaging, or work outside the accepted scope
A guaranteed platform response or recovery timeline