Loading page...
Stage 3 · Demand letter preparation & mailing
Explain what happened, ask for a resolution, and send a letter to the company. Edit and preview every copy before you approve mailing.
From $29 USD · Preview first · Approve before mailing
Demand-letter preparation and mailing are included for the covered case in a paid Personal or Business Account Recovery package. Demand-letter preparation and mailing for the assessed case are included in a paid assessment call. A free callback alone does not include this work.
Open your existing caseA clear next step
Start with a conversation. If ordinary recovery stalls, we can help prepare the next appropriate step. Already tried recovery? We assess where to begin.
Book a video assessment to review your situation and next steps. A free callback is also available to discuss whether a recovery package fits.
Choose the conversation you need
Secure connected accounts, organize ownership evidence, and work through available recovery tools, appeals, and support channels.
Once the case and paid scope are agreed
If recovery remains unresolved and a letter is appropriate, prepare and mail a documented request for resolution.
If recovery stalls
If the dispute qualifies and you choose to proceed, get help organizing evidence, preparing forms, and understanding filing and service steps.
After applicable notice steps, if eligible
The stages depend on your case and chosen service. There is no fixed recovery timetable. Meta and other providers control their decisions; you remain self-represented in court. Small claims eligibility and remedies vary, and account restoration is not guaranteed.
Hacked.com can help with technical recovery, demand letters and small claims preparation when appropriate.
50 minutes · $249 USD · Zoom
Review your account problem or scam concern with a security expert and agree on next steps.
Choose a time before payment. Your booking is confirmed after payment.
Free · No payment required
A brief call to discuss whether our paid recovery service fits. No payment is taken. This is not a scheduled working session.
We call during business hours, Monday–Friday, Los Angeles time. Requests received outside these hours wait until business hours resume.
Start with your account
Find the details to include and prepare a letter for your specific account issue.
Recipient companies
Prepare a letter for any of the companies below. We check the correct company, mailing address and eligibility for your country before payment.
Mailing eligibility is checked before payment.
A listed company does not mean every account or country is eligible. If a mailing route needs verification, you can save a draft while it is assessed. The final preview shows the exact recipient and address.
Clear pricing
One-time prices in USD
$29total
Send one letter directly to the company.
$39total
Send two letters: one to the company and one to its registered agent. You’ll preview and approve both before mailing.
Choose company-only mailing or, where verified, add a copy to the company's registered agent. An agent is a business appointed to receive legal documents and certain notices for the company. We recommend an additional copy because it provides another delivery route for your notice. You choose and preview both destinations before payment.
The extra copy is optional. It does not guarantee a response or replace any required notice procedure. Mailing a demand letter is not the same as serving court papers.
Optional for senders outside the U.S.
Living outside the U.S.? This option gives the company a U.S. address for mailed replies, so you can receive correspondence without arranging your own U.S. mailbox.
With your permission, Hacked.com receives, opens, and scans replies for this order. You can read the scans in your secure dashboard instead of waiting for the company to mail a reply to your overseas address.
Optional: choose this if you want us to handle mailed replies. You can use your own address where mailing is supported. This does not change your country of residence or guarantee a reply. Service terms are shown before payment.
+$49per order
$78 total for one destination.
$88 total for two destinations.
From draft to delivery
Choose the company and add your account details, recovery attempts and requested resolution. The AI assistant asks follow-up questions when essential details are missing or conflict. A secure recovery email is optional, including if you lost access. A monetary demand is optional.
Edit the details and wording, then open each PDF and check the facts, recipients and mailing details.
Confirm the final letter and addresses before mailing. Payment alone never sends it. Follow available postal updates in your dashboard and by email.
Before taking further action
A demand letter gives the company an opportunity to settle before you escalate. Some company terms require an informal dispute process before arbitration or court. The waiting period depends on the company, your account and the route you take.
Our letter asks for a reply within 30 days. Apple's terms identify its company address, but do not designate a dedicated account-dispute mailing department or require an agent-only demand letter. Company and agent mailings are correspondence; neither guarantees a response or completes a formal notice process. Apple financial products may use different entities and terms.
Amazon requires prior customer-service contact and its completed, personally signed Notice of Dispute form with relevant supporting documents. Send it to General Counsel at P.O. Box 81226, Seattle, WA 98108-1226, or arbitration-claims@amazon.com. Negotiate for 60 days after receipt and participate in any timely requested settlement conference. Our one-page demand letter requests a reply within 60 days but does not replace that form or complete this process. Seller accounts, AWS and other products may use different terms.
Allow 60 days after Microsoft receives a completed Notice of Dispute for informal resolution. Its small-claims option is separate: section 15.c allows an eligible individual claim instead of sending that notice. The 60 days is not a blanket small-claims waiting rule.
Its mandatory informal dispute process takes place within 60 days of receiving written notice, unless both parties agree to extend it. Participate in the process, including a conference if requested. Its small-claims option requires this process first; limited exceptions apply.
Its U.S. terms give the recipient 60 days to respond. If unresolved, legal action may follow when that period ends or 30 days after a response is issued, whichever is earlier. Both sides must make a good-faith effort to resolve the dispute first.
No fixed pre-filing waiting period was identified in the general Google, X or LinkedIn terms reviewed. Additional product terms may differ. Meta requires a separate check of the applicable Facebook, Instagram or commercial terms. Do not treat this 30-day request as permission to file.
There is no single 30- or 60-day waiting rule for all small-claims cases. For example, California Courts says that after asking for payment, you can wait for a reply or file right away. A separate contractual notice process may still apply to your dispute. Check both before filing, especially if a filing deadline is close.
California Courts: asking for payment before small claimsThese examples concern U.S. account disputes. Where the terms require notice, the process starts when a compliant notice is received, not when you order or pay. Mailing a letter alone may not complete required forms or discussions. Check the applicable terms, court requirements and filing deadlines before taking further action. A U.S. correspondence address does not change your country of residence.
Edit and preview every letter copy, then approve the final version for mailing. Payment alone does not send the letter.
Printing and delivery happen after final approval. Timing varies by destination and postal service. Follow available updates in your demand-letter dashboard; an estimated delivery date is not confirmation that the company received it.
Review the reply, proof of receipt, applicable notice process and court requirements before escalating. A reply request is not a court filing deadline, and elapsed time alone does not complete every company's process. Check filing deadlines separately; do not assume a demand letter extends them.
Amazon and Microsoft require their own Notice of Dispute forms for their U.S. pre-arbitration processes. Our one-page demand letter does not replace those forms. Their small-claims options have different requirements. Microsoft’s guidance.
If your issue stays unresolved
A demand letter gives the company a written opportunity to resolve your complaint before you consider further action. It records what happened, what you are requesting, and your attempt to settle the dispute.
If the issue remains unresolved, the letter and available mailing records may support preparation for a small claims case. Sending this letter does not file a lawsuit or establish that your claim qualifies. Requirements depend on the court, your circumstances, and the company's applicable terms.
California’s small claims guidance includes asking the other side for payment before filing. Read the court guidance.
Prepare your draft, check every detail, and decide when to send.
Preparation and mailing assistance. This service does not include legal representation, filing a court claim, or guaranteed recovery or a company response.
Your supplied facts are processed by OpenAI to prepare the draft. PostGrid receives the approved letter and mailing details for printing and delivery. Replies and documents are available only through your private order.
