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Demand letter preparation and mailing
Explain an unresolved consumer-account issue and request a clear response from the company.
See a sample letterFrom $39 USD · Preview first · Approve before mailing
A formal request for a resolution. Account recovery and a response are not guaranteed.
Independent coverage
One-time pricing
Drafting, editing, the final preview and certified mailing are included. Payment alone does not send your letter.
Compare mailing optionsOne company address
$39USD
Two verified destinations: $59 total. Optional U.S. correspondence address for overseas senders: +$49 per order.
A listed company does not mean every account or country is eligible. If a mailing route needs verification, you can save a draft while it is assessed. The final preview shows the exact recipient and address.
Choose the support you need. A standalone demand-letter order covers the letter and mailing; technical recovery and small claims preparation are separate services. Demand-letter preparation and mailing are included for the covered case in a paid Personal or Business Account Recovery package. Demand-letter preparation and mailing for the assessed case are included in a paid assessment call. A free callback alone does not include this work.
Make your request specific
A letter brings your account details, support history and requested outcome together. It can address situations such as:
Before you start
Never include passwords, authentication codes or recovery codes.
How your letter is sent
Add your account details, recovery attempts and the outcome you want.
Edit the wording and check each recipient before payment and approval.
Approve mailing, then follow available postal updates in your dashboard.
Sample letter
A short, factual request that explains the problem and the resolution you want.
Fictional example, not a completed order or legal advice. Your letter uses your facts and the verified recipient details.
To: Example Platform, account review team
My account became inaccessible after changes I did not authorize. I completed the available recovery steps and contacted support, but the issue remains unresolved.
I am requesting a review of the access changes and the support history provided with my account details. Please explain the steps available to verify ownership and resolve the issue.
Please reply using the contact details in my letter. I can provide relevant ownership evidence through your secure verification process.
Alex Example
The exact letter and any required notice process depend on the company, product and country. Never include passwords or authentication codes.
No. This service prepares a one-page demand letter. Amazon may require its own signed form and additional steps. Seller, AWS and other products can use different terms.
No. Hacked.com prepares and mails your request. The company decides how to respond, and mailing does not guarantee account recovery, compensation or eligibility for court.
Your final preview shows the company and each mailing address. The recipient and notice requirements depend on your product and country. Advertising and business accounts can have different contracting companies.
Follow available postal updates in your dashboard. An estimated delivery date is not confirmed receipt. If the issue remains unresolved, we can help you consider further support for your case.
If the issue remains unresolved, the letter and available mailing records may support preparation for a small claims case. Sending this letter does not file a lawsuit or establish that your claim qualifies. Requirements depend on the court, your circumstances, and the company's applicable terms.
Hacked.com can help with technical recovery, demand letters and small claims preparation when appropriate.
50 minutes · $149 USD · Zoom
Talk to a security expert. We’ll review what happened, explain your recovery options, and help you make a clear plan for what to do next.
If you buy a recovery package for the same problem, we take $149 off the price.
No obligation to upgrade. Credit applies once to an eligible upgrade for the same case.
Choose a time before payment. Your booking is confirmed after payment.
Free · No payment required
A brief call to discuss whether our paid recovery service fits. No payment is taken. This is not a scheduled working session.
We call during business hours, Monday–Friday, Los Angeles time. Requests received outside these hours wait until business hours resume.
Alan Grayson
Former Congressman
Orlando, Florida
Client experience
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
Sending a letter does not make every dispute eligible for court. California small claims generally concerns money; do not assume it can order account reinstatement.
Preparation and mailing assistance. This service does not include legal representation, filing a court claim, or guaranteed recovery or a company response.
Company notice requirements and response times