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How it works
Get help with a lost account or a suspected scam. Understand your options before choosing paid support.
Tell us what happened. An expert calls to discuss your situation and which service fits.
Explain what happened and what you have already tried. We help identify a practical next step.
If further support is appropriate, review the scope and price. You decide whether to continue.
We start with technical account recovery. If recovery stalls, we can prepare a demand letter and help with small claims preparation when appropriate.
Secure your recovery methods and use the platform’s recovery tools and appeals. Our experts can help.
If recovery stalls, put your facts and requested resolution in writing and give the company an opportunity to respond.
If the dispute qualifies, get help organizing evidence and preparing a self-represented case.
Hacked.com can support all three stages. The right route and included work depend on your case and chosen service. Mailing alone does not establish court eligibility or guarantee recovery.
Protect what you can, keep a clear record and get help with the next decision.
Stop further payments and secure affected accounts. If money was sent, contact the bank or payment provider promptly.
Save messages, receipts and dates. Build a clear record for your bank, payment provider, platform or police.
Review the evidence, follow up on reports and consider further action suited to the incident.
Do not wait for an appointment to contact your bank. Hacked.com helps with preparation and practical guidance; reimbursement and investigation are not guaranteed.
Tell us what happened and let an expert help you choose the next step. Paid appointments and full packages are available when you need them.
Free · No payment required
Briefly explain what happened. We will discuss your situation and the services that may fit.
We call during business hours, Monday–Friday, Los Angeles time. Requests received outside these hours wait until business hours resume.
50 minutes · $249 USD · Zoom
Review your situation and agree on practical next steps with a senior security expert.
Choose a time before payment. Your booking is confirmed after payment.
