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How it works
Get help with a lost account or a suspected scam. Understand your options before choosing paid support.
A clear next step
Start with a conversation. If ordinary recovery stalls, we can help prepare the next appropriate step. Already tried recovery? We assess where to begin.
Book a video assessment to review your situation and next steps. A free callback is also available to discuss whether a recovery package fits.
Choose the conversation you need
Secure connected accounts, organize ownership evidence, and work through available recovery tools, appeals, and support channels.
Once the case and paid scope are agreed
If recovery remains unresolved and a letter is appropriate, prepare and mail a documented request for resolution.
If recovery stalls
If the dispute qualifies and you choose to proceed, get help organizing evidence, preparing forms, and understanding filing and service steps.
After applicable notice steps, if eligible
The stages depend on your case and chosen service. There is no fixed recovery timetable. Meta and other providers control their decisions; you remain self-represented in court. Small claims eligibility and remedies vary, and account restoration is not guaranteed.
Practical support
Protect what you can, keep a clear record and get help with the next decision.
Stop further payments and secure affected accounts. If money was sent, contact the bank or payment provider promptly.
Save messages, receipts and dates. Build a clear record for your bank, payment provider, platform or police.
Review the evidence, follow up on reports and consider further action suited to the incident.
Do not wait for an appointment to contact your bank. Hacked.com helps with preparation and practical guidance; reimbursement and investigation are not guaranteed.
Choose a time to review your situation and next steps. If you want to discuss whether a full recovery package fits, you can request a free callback.
50 minutes · $249 USD · Zoom
Review your account problem or scam concern with a security expert and agree on next steps.
Choose a time before payment. Your booking is confirmed after payment.
Free · No payment required
A brief call to discuss whether our paid recovery service fits. No payment is taken. This is not a scheduled working session.
We call during business hours, Monday–Friday, Los Angeles time. Requests received outside these hours wait until business hours resume.
