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Been scammed? Save the evidence. Build your case.
Create a secure personal or business record of what happened. We organize screenshots, messages and transactions into a clear timeline you can use with a bank, police, insurer or an expert.
Prepare information for
Bank and payment provider
Payment timeline, transaction references, supporting evidence, and questions to ask.
Police and fraud reporting
Clear incident summary, chronological timeline, and organized evidence index.
Carrier, platform, and insurer
Relevant phone, account, or claim facts, supporting files, and follow-up details.
Create a secure personal or business record and clear action plan. We organize your screenshots, messages and transactions into a clear timeline you can use with your bank, police, insurer or an expert.
Your action plan and case record are free. Optional prepared reports cost $39 per recipient, up to $79 per incident. Prices in USD.
Scam response prices vary by country. Confirm your country in the incident record; checkout shows the currency and total before payment. Expert help is optional and priced separately.
Incident Response
Step 1 of 3
Start with the first contact, what you were told, what you did, and what happened next.
Private by default.
Practical support
Protect what you can, keep a clear record and get help with the next decision.
Stop further payments and secure affected accounts. If money was sent, contact the bank or payment provider promptly.
Save messages, receipts and dates. Build a clear record for your bank, payment provider, platform or police.
Review the evidence, follow up on reports and consider further action suited to the incident.
Do not wait for an appointment to contact your bank. Hacked.com helps with preparation and practical guidance; reimbursement and investigation are not guaranteed.
Get help understanding the incident, organizing evidence and deciding who to contact next.
50 minutes · $149 USD · Zoom
Talk to a security expert. We’ll review what happened, explain your recovery options, and help you make a clear plan for what to do next.
Choose a time before payment. Your booking is confirmed after payment.
Free · No payment required
A brief call to discuss whether our paid recovery service fits. No payment is taken. This is not a scheduled working session.
We call during business hours, Monday–Friday, Los Angeles time. Requests received outside these hours wait until business hours resume.
See how it works
See how to move from your first action plan to preserved evidence, an organized timeline, and information prepared for the organization you need to contact.
Prepared for the right recipient
Choose who you plan to contact. Hacked.com helps prepare an editable summary, practical questions, and a supporting-evidence checklist based on the facts you confirm.
Payment timeline, transaction references, supporting evidence, and questions to ask.
Clear incident summary, chronological timeline, and organized evidence index.
Relevant phone, account, or claim facts, supporting files, and follow-up details.
You review and edit everything before using it. Hacked.com does not contact or submit information to a bank, agency, platform, insurer, or legal adviser for you.
Before upload
A free verified account is required before any selected evidence is uploaded.
During upload
Files enter quarantine for file-type, signature, and size validation before an original is preserved. This is not a full antivirus scan.
Before use
Preliminary observations remain suggestions. You can correct the information before using it.
Important: Hacked.com helps clients organize and preserve information they provide about suspected scams. Hacked.com is not a law-enforcement agency, law firm, financial institution, or fund-recovery service. Hacked.com cannot guarantee reimbursement, investigation, prosecution, or acceptance of evidence.
Named specialists
Meet the Hacked.com security team that has recovered more than 20 million followers and helped more than 36,500 clients. Featured in The Washington Post, The Verge, and The Times.
Aaron W.
Executive Security Agent
Greg F.
Executive Security Agent
Jonas B.
Founder & Security Advisor
Independent coverage
Alan Grayson
Former Congressman
Orlando, Florida
Client experience
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”
