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Choose a time before payment
Review your account problem or scam concern with a security expert and agree on next steps.
Your $249 call counts toward your recovery package
Start with a 50-minute video call. If you choose a Personal or Business recovery package for the same case, we deduct the full $249 from its price.
No obligation to upgrade.
Credit applies once to an eligible upgrade for the same case.
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Your $249 is credited once toward the first eligible recovery or scam assistance package for the same case.
Demand-letter preparation and mailing for the assessed case are included in a paid assessment call. Ongoing recovery support requires a separate package.
Already paid or have a case? Open your dashboard
Not ready to choose a time? Request a free callback about your account issue or scam concern.
Request a free callbackIndependent coverage

Alan Grayson
Former Congressman
Orlando, Florida
Client experience
“Hacked.com gave me immediate expert assistance, spent a great deal of time pinning down the problem, and provided a high level of professionalism and service that most companies today can't even dream of. And Hacked.com did what was needed to help me to keep in touch with my 160,000+ friends on Facebook. I'm grateful, and I wish that Facebook would put Hacked.com in charge of its customer service.”