A clear next step
Your recovery, step by step
Start with a conversation. If ordinary recovery stalls, we can help prepare the next appropriate step. Already tried recovery? We assess where to begin.
- 01
Talk with an expert
Explain what happened. We discuss suitable support, the work involved, and fees before you commit.
Start with a free callback
- 02
Work through recovery
Secure connected accounts, organize ownership evidence, and work through available recovery tools, appeals, and support channels.
Once the case and paid scope are agreed
- 03
Send a formal demand
If recovery remains unresolved and a letter is appropriate, prepare and mail a documented request for resolution.
If recovery stalls
- 04
Prepare a small claims case
If the dispute qualifies and you choose to proceed, get help organizing evidence, preparing forms, and understanding filing and service steps.
After applicable notice steps, if eligible
The stages depend on your case and chosen service. There is no fixed recovery timetable. Meta and other providers control their decisions; you remain self-represented in court. Small claims eligibility and remedies vary, and account restoration is not guaranteed.
Clear boundaries
The provider still controls platform decisions
Hacked.com cannot guarantee restoration, reversal, reimbursement, or a provider response time.
The accepted written offer controls the provider, incident, assets, outcome, and work included.
Advertising management, court fees, legal representation, forensic imaging, and unrelated incidents are not included unless the written offer expressly says otherwise.
Hacked.com is independent and is not affiliated with any account provider.