Step 01
Share the incident
Tell us what happened, who should be assigned if you have a preference, and whether this is a personal or business escalation.
Personal Account Recovery
Open a Personal Account Recovery Case
Start fixed-fee recovery and escalation support for $599. This covers one accepted personal account incident and includes 12 months of follow-up for the covered case.
Secure Stripe checkout$599 one-time paymentNo callback request
No callback request is created in this flow. The case starts as a paid escalated case immediately.
Step 02
Pay and sign up securely
Stripe checkout comes first. Then you create or claim your secure Hacked.com case login.
Step 03
Enter an already escalated case
You land inside a paid case with collaboration active and escalation already switched on.
Best For
Best when your own accounts, email control plane, identity proofs, or personal impersonation problem need hands-on escalation now, not a callback-first workflow.
What You Get
- ✓Dedicated video sessions with senior security experts
- ✓Ongoing messaging while escalation work is active
- ✓Drafting of a formal legal demand letter
- ✓Sending the demand letter to the appropriate legal department
- ✓Step-by-step guidance to escalate your case to California Small Claims Court
- ✓Hands-on assistance throughout the legal escalation process
What Changes After Purchase
After payment and signup, you land inside an active personal recovery case with your case file, collaboration tools, and escalation support ready.
Documented-work refund option
If the accepted outcome remains unresolved
Amount paid minus documented professional time at $199 per hour, never below $0. The option ends once the accepted recovery outcome has been achieved.
Personal Account Recovery
Open a Personal Account Recovery Case
Start fixed-fee recovery and escalation support for $599. This covers one accepted personal account incident and includes 12 months of follow-up for the covered case.
When normal recovery channels stall
Small claims case preparation for unresolved account disputes
Accepted cases can include evidence organization, formal demand-letter preparation, and guidance through California small claims escalation when appropriate.
Named specialists
The experts behind Hacked.com
Meet the Hacked.com security team that has recovered more than 20 million followers and helped more than 36,500 clients. Featured in The Washington Post, The Verge, and The Times.
Aaron W.
Executive Security Agent
Greg F.
Executive Security Agent
Jonas B.
Founder & Security Advisor
Pamela M.
Client Success Supervisor