How To Recover a Hacked Snapchat Account

Snapchat is a service that allows people to share short videos, images, and chat with one another. People all around the globe use it to connect, but that means that there are plenty of people to try and steal your account.

So what should you do if someone hacks your account to take it from you? Here are the best steps to take when you detect suspicious activity on your Snapchat profile.

1. Take Immediate Action

The second that you get the slightest hint of suspicious activity on your account you should take action. The longer that a bad actor has access to your profile, the more damage they can do, and the higher chance that you’ll struggle to get access back.

2. Change Your Password

If you can still access your account then your first step should be changing your password. It is likely that the hacker now knows your current password, so any accounts that use it are potentially compromised.

Go to your Snapchat page, then press the gear icon in the top right corner.

Press ‘Password’.

Enter your current password to confirm your identity.

Enter your new password twice to confirm.

It is recommended that you use a service such as Dash Lane or Google’s own password service. These generate very secure passwords that are harder to guess, as well as storing those passwords for you.

3. Snapchat Account Restoration

If you find that you can’t actually enter your account anymore, then you’ll have to use Snapchat’s account recovery system.

First, go to the Snapchat login page. Enter your email address or username, then press ‘Forgot your password?’

You’ll be given the option of resetting your password via email or phone number.

Image 2 of recovery tutorial. | Source: Hacked/W.S.Worrall

Email Method:

Enter your email address and click ‘Submit’.

Check your emails for one from Team Snapchat and click the link provided.

After following the link from your email, enter your new password twice to confirm.

Mobile Method:

Enter your mobile number and press ‘Continue’.

If the code is sent to the phone you’re logging in with, it’ll be entered automatically. Otherwise, enter your confirmation code and press ‘Continue.’

Enter your new password twice to confirm recovery.

4. Contact Snapchat for Help

If nothing else is working you can contact Snapchat directly for help with your account.

Go to the Snapchat Support page.

Click, ‘My account login’, and then ‘I think my account has been hacked.’

Enter your username, email address and mobile number, and as much information as you can provide, then click ‘Send’. Team Snapchat will contact you to help you with the recovery of your account.

Once you regain access to your account, you should use our guide to securing your Snapchat account here.

If you think your Snapchat account has been hacked, you can order immediate help from us here.

Snapchat image by Daniel Constante from Shutterstock.com