How To Recover a Hacked Snapchat Account

Snapchat hacked image

Snapchat is a service that allows people to share short videos, images, and chat with one another. People all around the globe use it to connect, but that means that there are plenty of people to try and steal your account.

So what should you do if someone hacks your account to take it from you? Here are the best steps to take when you detect suspicious activity on your Snapchat profile.

1. Take Immediate Action

security email
Emails like this are a potential warning sign that one of your accounts has been compromised. Be on the lookout for them. | Source: W.S.Worrall

The second that you get the slightest hint of suspicious activity on your account you should take action. The longer that a bad actor has access to your profile, the more damage they can do, and the higher chance that you’ll struggle to get access back.

2. Change Your Password

If you can still access your account then your first step should be changing your password. It is likely that the hacker now knows your current password, so any accounts that use it are potentially compromised.

Go to your Snapchat page, then press the gear icon in the top right corner.

Snapchat - Password Step 1
Image 1 of Password Tutorial. | Source: Hacked/W.S.Worrall

Press ‘Password’.

Snapchat - Password
Image 2 of Password Tutorial. | Source: Hacked/W.S.Worrall

Enter your current password to confirm your identity.

Snapchat - Password
Image 3 of password tutorial. | Source: Hacked/W.S.Worrall

Enter your new password twice to confirm.

Snapchat - Password
Image 4 of password tutorial. | Source; Hacked/W.S.Worrall

It is recommended that you use a service such as Dash Lane or Google’s own password service. These generate very secure passwords that are harder to guess, as well as storing those passwords for you.

3. Snapchat Account Restoration

If you find that you can’t actually enter your account anymore, then you’ll have to use Snapchat’s account recovery system.

First, go to the Snapchat login page. Enter your email address or username, then press ‘Forgot your password?’

Snapchat - Recovery
Image 1 of recovery tutorial. | Source: Hacked/W.S.Worrall

You’ll be given the option of resetting your password via email or phone number.

Snapchat - RecoveryImage 2 of recovery tutorial. | Source: Hacked/W.S.Worrall

 

 

Email Method:

Enter your email address and click ‘Submit’.

Snapchat - Recovery
Image 3 of recovery tutorial. | Source: Hacked/W.S.Worrall

Check your emails for one from Team Snapchat and click the link provided.

Recovery
Image 4 of recovery tutorial. | Source: Hacked/W.S.Worrall

After following the link from your email, enter your new password twice to confirm.

Snapchat - Recovery
Image 5 of recovery tutorial. | Source: Hacked/W.S.Worrall

Mobile Method:

 

Enter your mobile number and press ‘Continue’.

Recovery
Image 6 of recovery tutorial. | Source: Hacked/W.S.Worrall

If the code is sent to the phone you’re logging in with, it’ll be entered automatically. Otherwise, enter your confirmation code and press ‘Continue.’

Snapchat - Recovery
Image 7 of recovery tutorial. | Source: Hacked/W.S.Worrall

Enter your new password twice to confirm recovery.

Recovery
Image 8 of recovery tutorials. | Source: Hacked/W.S.Worrall

4. Contact Snapchat for Help

If nothing else is working you can contact Snapchat directly for help with your account.

Go to the Snapchat Support page.

Snapchat - Support
Image 1 of contact tutorial. | Source: Hacked/W.S.Worrall

Click, ‘My account login’, and then ‘I think my account has been hacked.’

Contact
Image 2 of contact tutorial. | Source: Hacked/W.S.Worrall

Enter your username, email address and mobile number, and as much information as you can provide, then click ‘Send’. Team Snapchat will contact you to help you with the recovery of your account.

Snapchat - Contact
Image 3 of contact tutorial. | Source: Hacked/W.S.Worrall

 

 

Once you regain access to your account, you should use our guide to securing your Snapchat account here.

If you think your Snapchat account has been hacked, you can order immediate help from us here.

Snapchat image by Daniel Constante from Shutterstock.com

Get our Digital Protection Plan

With our Digital Protection plan, we will help you immediately if you have been hacked, had your photos or videos leaked, or if your identity has been misused.

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Order a Security Audit here.

Author:
A gaming and technology writer who has been building computers and tinkering with software since he was a teenager. Previously involved with various prestigious websites, including TechRaptor.net and CCN.COM