Has your Facebook Business Page or Business Manager been compromised by a hacker or a disgruntled employee? We know how stressful and frustrating it can be to lose control of your online presence. The good news is that recovery is possible. Below are some scenarios that could help guide you in reclaiming your Facebook page.
How a Hacked Facebook Account Leads to a Stolen Business Page
In many cases, stolen Facebook Business Pages are linked to a compromised personal Facebook account. When a hacker gains access to the personal account of someone with admin rights to a business page, they often transfer those admin privileges to their own account. They then remove the original admin, effectively locking the rightful owner out of their business page. To make matters worse, hackers frequently post harmful or illegal content using the hacked personal account, leading to its suspension or permanent disabling by Facebook. This makes the recovery process even more challenging for the business owner.
If you have a hacked or lost Facebook account, you can learn how to recover it here.
Disgruntled Employees or Unethical Marketing Companies
Another common scenario we’ve encountered involves disgruntled former employees. Employers often overlook removing admin rights from employees who have been terminated. If the departure was on bad terms, some ex-employees might seek revenge. With continued access to the company’s Facebook Business Manager or Facebook Business Page, they can remove other admins, effectively locking the company out of its account. This disruption can halt a business’s promotional activities on Facebook and severely impact its revenue.
Similarly, we’ve seen this happen with third-party marketing agencies. Businesses that entrust their online operations to an external marketing company sometimes fail to revoke access when the partnership ends. In some unfortunate cases, the agency retains control of the Facebook Business Manager and Facebook Page, causing the business to lose access to its own digital assets.
To business owners and leaders: Always verify and update admin privileges for your digital assets before terminating employees or ending business relationships with agencies. Proactive management of access rights can protect your business from unnecessary disruptions.
Don’t Worry, We’re Here to Help
If you’ve lost access to your Facebook Business Page or Business Manager, don’t panic—we’re here to assist. With extensive experience in recovering over 1000 Facebook Business accounts, we’ve successfully helped businesses regain control, even in cases where the original admin’s Facebook account has been permanently disabled. Our recovery process typically takes between 48 hours to four weeks, depending on the complexity of the situation.
For expert help, schedule a consultation with us here.
Featured image by PixieMe, Shutterstock.com