Received Facebook Primary Email Changed?

Facebook informs you whenever you change important details on your account. So what should you do if you receive a Facebook primary email changed message when you didn’t change it yourself? This guide will teach you exactly what you need to do to keep your Facebook account as secure as possible.

What is a Facebook Primary Email Changed Notification?

Whenever you make changes to your account, Facebook sends you a notification via email. They do this to ensure that the account owner made the changes and not a hacker. Facebook should send you one of these messages if you change your email or password or access your account from a new location.

Facebook Primary Email Changed Notification
If Facebook sends you this message and you didn’t make changes to your account, you should take action immediately. | Source: Hacked/W.S.Worrall

Specifically, Facebook uses this message to inform you that you’ve changed the email address associated with your account. If you’ve recently changed your email address, then you have nothing to worry about and can safely delete the notification or email. However, if you don’t recognize the change, a hacker may be attempting to breach your account, and you should take immediate action.

What Should You Do About a Facebook Primary Email Changed Message?

If you receive a Facebook primary email changed notification, you should immediately secure your account. If you can still access your account, change your password, and correct your email address. When creating a new password, we highly recommend using a strong and unique password from a password generator.

If you can no longer access your account, use the ‘secure your account’ link in the email Facebook sent to you. This link will take you to a portal that will help you to secure your account. Click on ‘secure your account’ to start the process. Please note: Facebook may lock your account temporarily as part of the recovery process to protect you from the hacker.

Once you’ve proved your ownership of the account, you should remove unwanted contact information as a next step. | Source: Facebook

To secure your account, you have to provide Facebook with proof of your identity. This is done to ensure that the owner is the one recovering the account and not the hacker. You can prove your identity by receiving a code to your primary phone number or by identifying the names of several of your Facebook friends.

Once you’ve confirmed your identity, Facebook should ask you to check through your contact information. You should remove any information that the hacker may have added to prevent them from gaining access in the future. It’s also a good idea for you to check your recent activity. While the hacker had access to your account, they may have posted compromising or embarrassing information to your profile.

Further Steps You Can Take

There are some further actions you can take to ensure the safety of your Facebook account. We provide you with a clear set of instructions in our Facebook account security guide. You can also keep up-to-date on the best recovery tactics in our Facebook recovery guide.

The easiest way for you to keep yourself safe is to invest in our digital protection plan. This monthly subscription service help to protect your accounts from hackers, ensuring that you stay as safe as possible online.

Featured image by Jirapong Manustrong from

A gaming and technology writer who has been building computers and tinkering with software since he was a teenager. Previously involved with various prestigious websites, including and CCN.COM. Now tutorial creator for

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