How to Recover a Hacked Steam Account

Steam is the biggest storefront in PC gaming. Accounts can be worth thousands of dollars, as well as holding sentimental value to their owners. Losing your account is a bad experience. So what should you do if someone hacks into your Steam account to try and steal it? Follow the steps below to keep your account safe.

1. Act Straight Away

Security Email
These sorts of emails are a warning sign that you should not ignore. | Source: W.S.Worrall

The second that you suspect your Steam account may be compromised you should take action. If left for too long a hacker can do serious damage to your account, especially if you have your credit card information attached to your account.

2. Change Your Password

Steam - Password Change
Changing your password is probably easiest when using your browser. | Source: W.S.Worrall

If you can still get into your Steam account, then your first port of call should be to change your password. The hacker probably knows your current password, so every account that uses that same password could now be at risk as well.

Log into Steam via your browser, then click on the white arrow next to your profile name and select ‘Account Details’. On the next page, scroll down to ‘Account Security’ and select ‘Change my password’. Depending on how you’ve secured your account (email, Steam Guard, etc) you will then be prompted to go through a security check before resetting your password.

3. Steam Account Recovery

Steam - Account Recovery
Valve uses some of the best recovery options of any website or service out there. | Source: W.S.Worrall

If you find yourself unable to get back into your account then you will need to go through Steam’s account recovery system. Go to the Steam login page and click ‘Forgot your password?’ underneath the login fields. On the following page, you’ll be given a variety of options to help you recover your account. If someone has stolen your account then there’s even a specific option for that too. Click on the option that best suits your situation and then follow the stops that Valve provides.

4. Turn on Steam Guard

Steam Guard
Steam Guard is a comprehensive 2FA system. | Source: W.S.Worrall1 item selected

If you’re not already using it then you should consider turning on Steam Guard, Valve’s two-factor authentication service. You can also use the service via email, but the app is much more secure and better integrated. Back on your account details page, go to the same security section where you changed your password and click ‘Manage Steam Guard’. On this page, you’ll be able to turn Steam Guard on, as well as choose between the email and app versions of the service.

If all else fails you then you can contact us and we’ll fight your corner.

Image by Lutsenko_Oleksandr from Shutterstock.com

Get our Digital Protection Plan

With our Digital Protection plan, we will help you immediately if you have been hacked, had your photos or videos leaked, or if your identity has been misused.

Get the Individual Protection plan for just $3.95 here.

Get the Family Protection plan for just $7.95 here.

Order a Security Audit here.

Tags:
Author:
A gaming and technology writer who has been building computers and tinkering with software since he was a teenager. Previously involved with various prestigious websites, including TechRaptor.net and CCN.COM