How to Recover a Hacked Steam Account

person playing cs go

Steam is the biggest storefront in PC gaming. Accounts can be worth thousands of dollars, as well as holding sentimental value to their owners. Losing your account is a bad experience. So what should you do if someone hacks into your Steam account to try and steal it? Follow the steps below to keep your account safe.

1. Act Straight Away

Security Email
These sorts of emails are a warning sign that you should not ignore. | Source: W.S.Worrall

The second that you suspect your Steam account may be compromised you should take action. If left for too long a hacker can do serious damage to your account, especially if you have your credit card information attached to your account.

2. Change Your Password

If you can still get into your Steam account, then your first port of call should be to change your password. The hacker probably knows your current password, so every account that uses that same password could now be at risk as well.

Log into Steam via your browser, then click on the white arrow next to your profile name and select ‘Account Details’.

Steam - Password
Image 1 of password tutorial. | Source: Hacked/W.S.Worrall

On the next page, scroll down to ‘Account Security’ and select ‘Change my password’.

Steam - Password
image 2 of password tutorial. | Source: Hacked/W.S.Worrall

Depending on how you’ve secured your account, you may have different options available to you. Click the top box where applicable to confirm your account.

Steam - Password
Image 3 of password tutorial. | Source: Hacked/W.S.Worrall

Enter your confirmation code, or use your Steam phone app, then click ‘Continue.’

Steam
Image 4 of password tutorial. | Source: Hacked/W.S.Worrall

Enter your new password twice to confirm it, then click ‘Change Password.’

Steam - Password
Image 5 of password tutorial. | Source: Hacked/W.S.Worrall

If you’re concerned about making a new password, visit our guide on common password mistakes.

3. Steam Account Recovery

If you find yourself unable to get back into your account then you will need to go through Steam’s account recovery system.

Go to the Steam login page and click ‘Forgot your password?’ underneath the login fields.

Recovery STem
Image 1 of recovery tutorial. | Source: Hacked/W.S.Worrall

Click ‘My Steam Account was stolen and I need help recovering it.’

recovery stem
Image 2 of recovery tutorial. | Source: Hacked/W.S.Worrall

Scroll to the bottom of the page and click ‘Change my password.’

Stem - Recovery
Image 3 of recovery tutorial. | Source: Hacked/W.S.Worrall

Enter your email address or phone number, complete the reCAPTCHA, and click ‘Search.’

stem - recovery
Image 4 of recovery tutorial. | Source: Hacked/W.S.Worrall

Click the top option to begin account recovery (the option that appears my look different for you).

Stem - recovery
Image 5 of recovery tutorial. | Source: Hacked/W.S.Worrall

 

If your Steam account has been hacked, contact us for immediate help.

Image by Lutsenko_Oleksandr from Shutterstock.com

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William Worrall
William Worrall
A gaming and technology writer who has been building computers and tinkering with software since he was a teenager. Previously involved with various prestigious websites, including TechRaptor.net and CCN.COM. Now tutorial creator for Hacked.com.

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