How To Recover a Hacked Twitch Account

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Twitch is part of the reason that streaming became as big as it did. It has an intuitive set-up process that pretty much anyone can use, making streaming possible for everyone. Putting yourself out there on a site like Twitch can make you the target of harassment and abusers.

So what do you do when bad actors get their hands on your Twitch account? Below are the steps you need to take to get your account back.

1. Act Immediately

email
These sorts of emails are a warning sign that something might be wrong with your account. Don’t hesitate to act.

It is of paramount importance that you act as soon as you being to suspect your account of being compromised. The longer a hacker is in your account, the higher the chances that they will prevent you from accessing it, or start streaming inappropriate content on your channel.

2. Change Your Password

Twitch - Changing Password
Change your password is an easy first step to regain account security. | Source: W.S.Worrall

The absolute first step in the case of a hacked account should be to change the password if you can. Log into your Twitch account as you normally would, then click on your profile picture in the top right corner of the screen. From the menu that drops down, hit ‘Settings’. On the settings menu, press ‘Security and Privacy’, then scrolls down and hit ‘Change password’. You’ll have to enter your current password to continue. Once you do, you’ll be taken to the password change screen where you can swap in your new password.

It is highly recommended to use a service like Dash Lane or Google Chrome. They offer built-in password tracking which means each login is unique and you don’t have to try and remember them all. Something else to note is that changing your Twitch password will mean that you have to redo any software which is set up to stream.

3. Twitch Account Recovery

Twitch - Account Reovery
Account recovery should help you if you get locked out of your account. | Source: W.S.Worrall

If you cannot get into the account to change the password, then it’s time to go through Twitch’s account recovery process. Go to the login page, and click ‘Trouble logging in?’. On the next page, enter your email address or your phone number. Now enter the username of the account you’re trying to access. If you have your information correct, you’ll be sent a link to recover your lost account. If you can’t remember your username, then you do a CAPTCHA to prove you’re human and you should get an email with the same link.

4. Activate 2FA

Twitch - 2FA
2FA is one of the easiest steps you can take to make your online accounts more secure. | Source: W.S.Worrall

Once you have successfully re-secured your account, then you should make moves to keep your account safe from breaches in the future. 2FA (2-Factor Authentication) is an important step to take in making your account more secure. Back in the security menu of the settings, you can press ‘Set Up Two-Factor Authentication’ and enter your password confirm. On the next screen, enter your phone number to enable 2FA on Twitch.

5. Delete Your Twitch Connections

Connections
Your connections can become a security risk, so it’s worth thinning them out every so often. | Source: W.S.Worrall

You can connect your Twitch account to various different apps and services for convenience while streaming. Some of these apps may end up being a security weakness in your account, so if there are any connections you’re no longer using or do not trust then you should remove them as soon as possible. These can be found under the ‘Connections’ tab in the ‘Settings’ menu.

If all else fails you, then contact us and we can fight your corner for you.

Image by Ink Drop from Shutterstock.com

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A gaming and technology writer who has been building computers and tinkering with software since he was a teenager. Previously involved with various prestigious websites, including TechRaptor.net and CCN.COM