Priority Help

profile image of Jonas

Do you need assistance? Have you been hacked or lost access to social media accounts or other online services? Has your ID been misused? Are you a victim of cybercrime or digital harassment? Let us help you.

– Jonas Borchgrevink, Founder of

Jonas is amazing! My daughters Instagram, email, and Venmo were hacked through her phone and he was able to get it back! The hacker was doing all sorts of crazy things on Instagram and all was resolved effectively. Super easy to work with - Thanks Jonas!!!
Beth Mason October, 2020

Areas of expertise:

Our promise to you: Confidentiality, Professionalism, Guaranteed refund.

Photos & Videos

We help you remove images, videos, and other sensitive information from the web.

Hacked Social Accounts

We help you recover hacked social accounts like Facebook, Instagram, Snapchat, Gmail, PSN + more.

ID Theft

We assist you if your ID has been misused by providing evidence for law enforcement and important next steps.


We fight your cause digitally whatever that should be!

Success rates

Playstation Network: 100%
Instagram: 70%
Snapchat: 85%
Facebook: 75%
Removal of images, videos,
and other sensitive information: 100%
Google Account: 80%
Wix: 100%

+ more.

This option is for those that cannot afford the Immediate Help package but still need help. We will help you as fast as possible, within four days of ordering (prioritized after immediate help orders.) This option does not include a guaranteed refund.

Order Priority Help

Once paid, we will get in touch as soon as possible on email. The protection plan is mandatory for one year. Payments processed through Stripe and protected by TLS2 & TLS3.

Read our refund policy here. Read how we work here.

Client reviews

We are very proud of the service we provide and grateful to have solved so many cases for our clients. Read our recent reviews below.
Kelly Gibbons

November, 2020

I am beyond thankful for the help I received in recovering my snapchat account. I was given hope that I might regain access to the 5 years of photos and videos saved in my snap memories. (my memories were completely untouched!)

November, 2020

Absolutely first rate! Even though they were not able to help us (we ultimately solved the problem ourselves), they refunded our money IMMEDIATELY and without question.

If I find myself in this unfortunate position again, this will be the company I call!

Princess Mones

October, 2020

10/10 recommend anyone who is/has been a victim of being hacked, Jonas has done an excellent job trying to retrieve back an account of mines that was hacked. Very professional, very supportive and polite. Truly grateful for what he’s done for me.
Beth Mason

September, 2020

Jonas is amazing! My daughters Instagram, email, and Venmo were hacked through her phone and he was able to get it back! The hacker was doing all sorts of crazy things on Instagram and all was resolved effectively. Super easy to work with - Thanks Jonas!!!
Zachary Smith

August, 2020

A great help! Wife had her Facebook account hacked and paying for the immediate assistance allowed us to recover it.
Jean Skogman

December, 2020

Extremely happy! Our playstation account was hacked and stolen with a 2FA added. Hacked helped us get our account back. Could not be happier with the service. The response time was a little difficult as we were in different time zones. Would highly recommend this service. Saved us hundreds by getting access to our account.
Mel Zietsman

November, 2020

I was assisted by Samburaj to get my business Instagram account back that was hacked and I got it back ! It took almost 2 weeks but it’s back ! I was skeptical at first but Sam was professional, kind and very patient. Thank you Sam and - you have one very happy customer!
Bell Hutley

August, 2020

WOW the service is faultless. Couldn't recommend Hacked more. The staff are attentive, bright, kind and solved my issues with me every step of the way. They were reassuring and very helpful. I wouldn't have my account back if it wasn't from them. 11/10. Thank you Hacked

June, 2020

I am very grateful for Hacked's customer service in my time of despair. They got back to me right away and got the videos off within hours. Nobody ever expects to be degraded or shamed due to revenge porn after a breakup. These videos were done privately and NEVER were meant for the public. I suggest getting the help you need quickly if something like this happens to you or a friend. You are a victim. Thank you again for your help. “X”
Bright Osei

November, 2020

Excellent Service. I must say I was skeptical at first but everything was so smooth. Jonas said it may take 14 days due to Corona but in two days he sent me an email with a confirmation of the work done. I hope I do not fall in the situation to need their services again but I can highly recommend this to anyone in a Similar situation. Thank you once again
Ray Ray

September, 2020

Hacked .... Best account recovery service ever!! My PSN account was hacked. My online id & password was changed . Sony refused to help me. I didn’t know what to do until my brother recommended Hacked. Jonas offered impeccable service & patience towards my issue. His knowledge & professionalism was impressive on the matter . I still can’t get over how efficient the problem was resolved. I definitely recommend this to anyone who’s been victimized online.
Francesca Yeoh

September, 2020

The service I received from Jonas was excellent. Upon reaching out to him, he did everything he could to assist me in getting my snapchat account which was hacked. He was also very quick to reply to my questions.

Unfortunately, I decided that it was no longer worth my time to pursue the matter and Jonas was very understanding and kindly refunded me. I would 100% recommend his services. Thank you again Jonas

Shayla King

August, 2020

GUYS. the service is IMMACULATE ! such amazing manners and patience, i love ! if i ever get hacked again, God forbid it happening, i would definitely be coming back ! forever grateful
map of Hacked's HQ location


Phone: + 47 98 48 24 99
Drengsrudhagen 6, 1385 Asker, Norway.

We serve globally.